No, we will collect from you at a time of your convenience.

We look after your goods just the same as you would. The driver who collects your items keeps it in his vehicle. He takes it personally to the delivery address. We don’t play “pass the parcel” like some couriers do.

Yes, We have a written record of every collection and delivery which proves who sent and received, when and where every package was delivered.

Yes, After the office is closed, which is around 6:00pm week days. All the courier booking phone lines are diverted to the on-call customer services staff. They will be happy to help you with your inquiry any time or day.

This is not a problem. Just let us know what changes have occurred and we can contact the driver to re-route him.

When you book your delivery it is important to tell our customer services staff exactly what size and weight you wish us to carry. We will then be able to send the correct sized vehicle for the job. There is a limit in size and weight for each vehicle, our staff will advise you at the time of booking.

Yes, this is not a problem. We have a system to hide the collection address from the delivery address and vice versa.